Buttons and settings overview

This topic lists and describes buttons and settings in the XProtect Mobile app. If you see something in the app that you're not sure how to use, you can look it up here.

After you start the app, the Servers screen contains the following settings:

Name

Description

Add server Scan the local network for available mobile servers.

Add server with ID

Add a server using a unique server identifier. This connection method uses the Address book service and requires a Milestone Care Plus subscription package.

Add server manually Enter a name for the server, its IP address, and user login credentials.

(Android)

More (iOS)

 

  • Edit - Edit settings for the server
  • Delete - Delete the server from the list
  • Connect - Connect to the server

(Android)

Settings (iOS)

View or change:

  • General settings:
    • Stay awake - Enable to keep the screen awake while streaming video
    • Hide demo server - Enable to hide the demo server from the server list
    • Provide anonymous usage data - Enable to help us deliver excellent services to you
    • Push notifications - Enable to receive push notifications
  • Video quality settings:
    • Frames per second - Lower FPS will reduce the bandwidth usage
    • Optimize bandwidth or image quality - Enable to reduce bandwidth usage. Disable to increase image quality
    • Use lower video resolution - Enable to allow for higher FPS rates
    • Allow direct streaming on device - Allow to improve the video quality. Direct streaming is only available if enabled on the server
  • Controls settings:
    • Autohide video controls - Hide the video controls after a period without activity
    • Default PTZ controls - Select the preferred default setting for the PTZ control

Find more information about using the XProtect Mobile app by tapping the Help link.

After you log in to a server, the top bar in Android and the bottom tabs in iOS can contain the following options:

The options are available only if you have been given permission to view them, which happens in Management Client or Management Application.

Name

Description

Views (Android)

(iOS)

Display and preview available views. Select the view that you want to view video from (live or recorded). You can also create investigations.

Actions (Android)

(iOS)

Access outputs and events to activate them.

Investigations (Android)

(iOS)

View investigations created in XProtect Web Client or XProtect Mobile client.

(Android)

(iOS)

Video push lets you use the camera on your mobile device to stream video with audio to your surveillance system.

On the Video push screen, go to (Android) or Settings (iOS) to view or change:

  • Video resolution - Select the resolution of the video stream to push
  • Automatic image quality - Enable to adjust the image quality automatically. If you disable the setting, then you can set the image quality to Low, Medium, or High
  • Location data - Add location data to the video stream

(XProtect Corporate, XProtect Expert, XProtect Professional+, XProtect Express+, and XProtect Essential+ only)

Alarms (Android)

(iOS)

View and react to alarms.

(Android)

(iOS)

Filter camera views. By default, all views are selected.

Search for a view or a specific camera.

  • Enter ptz to find all your PTZ cameras
  • Enter audio to find all your cameras that have microphones attached
  • Enter ptt to find all your cameras that have speakers

In live mode, you can use these buttons to do the following:

Name

Description

(Android)

(iOS)

View a list of actions for the selected camera.

(Android)

(iOS)

Go to PTZ mode. Shows PTZ controls on the screen so you can pan, tilt and zoom in on the selected camera. Dimmed for non-PTZ cameras.

(Android)

(iOS)

View the PTZ preset positions on the selected camera (for PTZ cameras only).

(Android)

(iOS)

 

Take a snapshot of the current frame. Snapshots are saved as follows:

  • Snapshots are saved to your device's SD card at: /mnt/sdcard/Milestone (Android).
  • Snapshots are saved to your device's Photo Library and it can be accessed by tapping Photos on your device (iOS).

You cannot change save locations.

(Android)

(iOS)

Start or stop listening to incoming audio from cameras that have microphones attached.
Start or stop using the push-to-talk (PTT) feature with cameras that have speakers.

(Android)

(iOS)

Switch from live mode to playback mode.

In playback mode, you can use these buttons to do the following:

Name

Description

(Android)

(iOS)

View a list of created video recordings.

(Android)

(iOS)

Turn on and turn off a small picture-in-picture (PiP) for live mode. Tap the button again or double-tap the PiP view to return to live mode.

(Android)

(iOS)

Create an investigation.

(Android)

(iOS)

Play a video recording forwards.

(Android)

(iOS)

Play a video recording backwards.

(Android)

(iOS)

Pause playing a video recording.

(Android)

(iOS)

Go forward to next sequence or go backward to previous sequence.

(Android)

(iOS)

Go one frame forward or one frame backward in the sequence.

Go to a specific time in a video recording.

X1

Open a selection of playback speeds.

(Android)

(iOS)

Play back audio from cameras that have microphones and speakers attached.
(Android)

(iOS)

Take a snapshot in playback mode.

(Android)

(iOS)

Go back to live mode.