Add Cameras

Adding Cameras from the Devices Tab

Go to the Devices tab, click the '+' button and select ‘Add Camera’ from the dropdown menu. Select the Gateway that the camera should connect to. You will be redirected to the installation wizard to configure camera settings.

Note: Best practice is to update settings before adding the device to Arcules.

In general, users shouldn't modify settings in the manufacturer web client once the camera has been added to Arcules portal. Because if the Gateway is restarted for any reason, it'll push the current settings in the database to the camera (thus reverting whatever has been set by the user).

Step 1 - Discover Camera

This section will prompt a user to add the camera’s IP address, username, and password to connect. The wizard will auto-detect cameras within your same network. If a camera is not found, you have the option to manually add a camera by clicking the '+' button.

To add a camera via hostname, please refer to the guide here.

Note: Default camera usernames and passwords are not accepted. Ensure cameras you are attempting to connect are on the same network as the Gateway.

Please refer to the Cameras FAQ's if issues adding/auto discovering cameras here.

Step 2 - Motion Detection
Configure motion detection settings for each camera.

Step 3 - Recording Schedules
Allows you to configure recording schedules for each camera.

Step 4 - Storage
Allows you to set the storage retention time for each channel.

Note: If the DHCP settings change and a camera obtains a new IP-address, the camera needs to be re-added as a new device.

Camera IP Changes

If IP address changes for a device (camera) it will go offline but be re-discovered with the new IP address by the gateway. You would then have to navigate to the installation-wizard and re-add the camera with the new IP address and re-authenticate with the proper credentials. All configurations, video etc. will be available on the "new IP/camera".

To avoid re-adding cameras after IP changes, we highly recommend adding your devices via hostname.

Cameras with Multiple Channels

After adding a camera that has multiple channels, you can select and deselect additional channels by going to the Connected tab and clicking the arrow next to the camera in question. This will open a drawer, where you can enable, disable, and rename specific channels.

Viewing Your Cameras

Once the camera installation wizard process is completed, you will return to Devices. Results can be filtered by type, status, site, or location. You can also edit device settings, configure analytics, or remove a device.